Urban Retreat is all about efficiency and providing the most stress-free, satisfying spa experience anyone could want, and it begins at reception. Walking in, it is evident that the facility is lavish and elegant. Check-in is quick and simple, and for the short amount of time that you are waiting for your masseuse or esthetician, munch on the homemade cookies and sip on the infused water and teas. Every staff member is well-trained and professional and true experts in their line of work. The treatment rooms are set up so as to extract your everyday worries and replace them with feelings of comfort and pleasure.